I gravitate toward work that centers on the critical execution and exploitation of technology to transform and positively affect change. To me the outcome is what matters, which builds upon a critical understanding that failure is easy and success is, quite frankly, hard. This mindset has led me to develop my skills and abilities, and drive for sustainable success across areas such as:
- Leading organizations to achieve vision-aligned outcomes
- Advancing strategic objectives through focused innovation and technology investment
- Assessing and managing change and transformation
- Crafting employee, learner and consumer experiences enabled through technology
- Optimizing toward shared processes, standards and technology infrastructure
- Fostering the growth of partnerships and relationships
Overall, I see of myself as a technologist and strategist, wrangler and leader, and a creative and critical thinker who explores multiple perspectives to find appropriate ways to make things happen through shared effort and investment. I balance vision and aspiration with capability and risk that often span and transcend solutions, products, services and organizations to get things done.
And yes, Iām a Star Wars fan.
Biographical Sketch
With more than 35 years at the intersection of strategy, technology, and organizational change, Chad’s work is grounded in a consistent conviction: the hard part is almost never the technology. The hard part is the people, the alignment, the change, and the discipline to stay focused on outcomes when complexity is pulling in every direction.
His career spans an unusually broad arc from a start in radio to leading a 120-person IT organization at the University of Chicago, to advising C-suites on SaaS transformation at Collaborative Solutions and Blackboard, to rethinking transformation consulting and leading enterprise IT at CrossVue. Along the way, he has worked with more than 200 organizations across higher education, aerospace, energy, government, healthcare, and commercial sectors, including University of California Board of Regents, NASA/JPL, the US Peace Corps, and IBM, each navigating some version of the same essential question: how do we use technology to become a better version of ourselves?
Chad has contributed to IEEE learning technology standards, served as co-PI on a Mellon-funded global research initiative, and spoken at more than 100 events across four continents. His current focus is enterprise AI strategy and governance, SaaS/ERP transformation, and the operational investments that make any of it actually stick.
People first. Technology second. Outcomes always.